Policy Cancellations and refunds:
• Cancellations are accepted without charge until 24 hours before arrival.
• Cancellations received within 24 hours before arrival and no shows, create the post of the first night of the room booked.
• For group reservations, the policies set forth in each contract apply.
• For travel agencies reservations policies have been agreed in each contract apply.
• Up to two children under 12 free, sharing the room with parents and with the number of beds in the room booked. If the reservation plan includes breakfast, it included only for adults.
• Extra beds are charged at $ 200 pesos plus tax, per night.
• Children 5-12 years old have special price on their consumption in the restaurant.Infants under 5 eat free at the restaurant.
• The hotel does not accept pets or service dogs. Guide dogs are accepted for the visually impaired.